Foundation is a digital content marketing agency with a focus on planning, creating, and distributing content for B2B brands. We work with software companies that are redefining business in their industry along with ambitious B2B brands growing faster than ever. Our team operates 100% remotely, and we’re obsessed with growth.
We run a lean B2B content-driven machine. We own and manage multiple brands. We develop content that goes on to be seen by millions. We collaborate with some of the brightest in the industry. We have clients from around the world.
And we’re just getting started.
We’re looking for a Senior Account Coordinator to join our production team. In this role, you’ll support Account Managers by overseeing the end-to-end coordination of content projects; managing timelines, tracking workflows, and ensuring deliverables meet the highest standards. You’ll act as the bridge between different production roles, helping keep projects on schedule and ensuring smooth communication across the team.
If you’re detail-oriented, highly organized, and thrive on making complex processes run seamlessly, we’d love to hear from you.
WHAT THE SUCCESSFUL CANDIDATE WILL BE DOING:
- Monitor and support our production workflows to ensure we deliver content projects on time, including the management of complex workflows and deliverables.
- Deliver content assets to our clients through various digital platforms (i.e., ClickUp, Asana, etc.)
- Act as the liaison between the different production roles to help unblock teammates and escalate stucks to help navigate toward solutions
- Create weekly internal and external production reports for your assigned projects.
- Attending internal project syncs and daily huddles, ensuring clear communication across the team regarding deliverables, and the client’s timeline expectation.
- Aiding in the preparation of meeting agendas, recapping next steps & action items, and in some cases attending client calls related to production.
- Review client deliverables with a keen eye for quality, whether it’s a presentation deck, visual asset, or reviewing a staged upload for quality assurance.
- Give feedback to the internal team with ease, in order to improve quality and reduce timeline back and forth assign & delegate tasks to others on the team.
- Create training materials and train others confidently.
WHAT SKILLS AND EXPERIENCE THE SUCCESSFUL CANDIDATE WILL NEED:
- Strong remote-based project and task management skills
- The ability to work on several projects with different objectives simultaneously
- Experience working in project management platforms such as ClickUp, Asana, Trello, etc.
- Excellent written communication skills
- The ability to effectively manage and escalate (as required) competing priorities for the business
CHARACTERISTICS THE SUCCESSFUL CANDIDATE WILL NEED:
- Eager to learn with a growth mindset.
- A willingness to innovate and adopt the latest technologies and processes
- Experience working under pressure and adapting to changing priorities
- Strong communication skills, as well as customer service-oriented
- High energy & curious by nature
- Effective analytical and problem-solving skills
- High attention to detail
- Strong interpersonal skills, with the ability to form productive working relationships
- We're a remote team, so it's important that you're well-organized and can manage your schedule.
- Ability to work within the Atlantic or Eastern Time Zone.
Immediate benefits:
TECH BUDGET
We will give you a budget to buy the gadgets and tech you need to execute.
Note: This benefit is available to residents of Canada only.
100% REMOTE
Flexible work environment—we expect you to work hard, but give you the freedom to do it in your preferred setting.
ALL NATIONAL HOLIDAYS
We offer time off for all National Holidays. Whether you’re living in Canada, US, Australia or Japan — you’ll get those days off.
Benefits after three months:
PAID TIME OFF
Two weeks minimum paid vacation days.
WELLNESS & FITNESS COVERAGE
We cover all team members’ costs for gym or yoga memberships. You have to keep the mind right to keep the grind right.
Note: This benefit is available to residents of Canada only.
EDUCATION REIMBURSEMENT
Learning is very important in our culture! We offer a monthly stipend to encourage you to buy books, listen to webinars and purchase materials that will help you grow professionally and personally.
COMPETITIVE MEDICAL & DENTAL BENEFITS
We offer a competitive dental and healthcare benefits plan for colleagues and their families.
Note: This benefit is available to residents of Canada only.
HOW TO APPLY:
As part of your application, please complete the Culture Index survey. This must be submitted to be considered for the role.
Once completed, please follow this link to submit your application form for the position.