How we helped a small business grow marketing qualified leads (MQLs) by 107% YoY with a full-funnel content marketing strategy
Industry:
Virtual Reception
Role:
Full-funnel content marketing strategy
THE CHALLENGE
A virtual reception and appointment scheduling company came to us wanting to expand its reach across Canada and the United States. It wanted to generate marketing qualified leads (MQLs) while reducing spam and improving the overall quality of its leads.
When they came to us, the company was heavily dependent on paid media, with little to no organic engine running to further engage and attract top-of-funnel traffic. The company published minimal blog content, placed little emphasis on organic distribution and social media, and had no on-site content rooted in SEO.
To top it off, they were generating spam leads consistently each month. This was problematic as the company was paying for the spam leads out of a limited budget, only to bring in medium-quality leads that didn’t fit the company’s ideal customer profile (ICP).
The company and Foundation teamed up to develop a carefully-thought-out, full-funnel content marketing strategy. We also created an execution plan that allowed the company to maximize performance with its limited budget – allowing us to reach its ICP more efficiently, generate qualified leads, and reduce spam.
FOUNDATION APPROACH
Without a doubt, creating a full-funnel content marketing strategy required well-thought-out content creation, data analysis, time, and effort to ensure that we were generating high-quality leads.
As part of our ongoing execution, we frequently analyzed the company’s organic and paid media results – looking specifically at the source of leads, targeting, ad creatives, copy, budget, and landing pages.
Experimentation is a critical component and became a big piece of our strategy. On the paid side, along with daily monitoring and optimizations, we experimented with various ad creatives, headlines, and copy every two months to keep our ads fresh and avoid ad fatigue. We linked our ads back to two service-driven landing pages and optimized those for conversions.
On the organic side, we published a mix of blog content with a healthy mix of SEO-driven, sales enablement, and thought leadership topics. We supported these pieces by distributing them across our client’s social channels – primarily on LinkedIn and Facebook.
RESULTS
Overall, we generated great momentum, despite operating during a period with an unstable market and more competition than ever in the virtual space.
What were the results? Nearly twice as many clients came from organic sources vs. paid sources. On the organic side, 20 clients closed from either organic search or organic social – a 21% conversion rate, while 11 clients closed from either paid search or paid social – a 4% conversion rate. Thinking back to our client’s initial reliance on paid media to generate MQLs, we found that our organic efforts produced more rewarding results than they anticipated.
Take a look at the numbers this client saw during their 18-month partnership with Foundation:
Marketing Qualified Leads (MQLs)
103% increase (543 vs 267 MQLs) YoY
Paid Social
1,809% increase (210 vs 11 MQLs) YoY
Organic Social
350% increase (9 vs 2 MQLs) YoY
Direct Traffic
250% increase (112 vs 32 MQLs) YoY
Paid Search
318% increase (46 vs 11 MQLs) YoY
Organic Search
389% increase (88 vs 18 MQLs) YoY